• Sales Cloud and Service Cloud optimization
• Flow and automation design, troubleshooting, and cleanup
• Data migration, cleanup, quality, and governance
• Business-process analysis and requirements discovery
• Backlog triage and prioritization
• Integration and AppExchange tool evaluation
• Salesforce configuration and platform improvements
• Executive and stakeholder communication
• Mentoring and supporting internal admins or junior team members
• Practical roadmap development and implementation support