I am willing to be the first point of contact for new or returning clients. I can handle calls, emails and live chats through any means of communication. I am good at explaining/guiding people on how to do certain things, so after a chat with me, i can guarantee that your customer will know exactly what to do. I come in to answer all the questions customers have by putting myself in their shoes always and asking myself what would i do if i was in this customer's shoes?