TOP-NOTCH Customer Service Representative

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About this service

Summary

I am willing to be the first point of contact for new or returning clients. I can handle calls, emails and live chats through any means of communication. I am good at explaining/guiding people on how to do certain things, so after a chat with me, i can guarantee that your customer will know exactly what to do. I come in to answer all the questions customers have by putting myself in their shoes always and asking myself what would i do if i was in this customer's shoes?

What's included

  • Punctuality

    I am known to always be in front of my computer an hour before my shift to prepare for that shift. I don't just rush and start my shift, i sit meditate, think about the strategies to use to make my today's experience even better than an exceptional yesterday experience

  • Zeal for work

    I always love my job, not just because its my source of livelihood but because i am doing what i love, which is working on my computer using the internet. This makes me always look forward to my next shift after the close of my last shift. I have been known for begging my former employer to work 7 days a week, not just for the extra money but because i love working, i drove a hard bargain but she gave me just 6 days saying i must rest to be energized. 😂

  • Always Available for Extra shifts

    After my shift is done, i usually just need a few moments to maybe have a bath and eat something and then i dive back on the computer to learn new things. So i am always just a message away if you want me to maybe cover for a colleague or do something random for you or for the good of the company even if its not paid for. I believe the growth of the company is directly related to my growth as an individual. Imagine the early employees of google or Facebook and how proud they must be right now.


Skills and tools

Customer Support Representative
Community Manager
Community Support Specialist
Freshdesk
Skype
Slack
WhatsApp
Zendesk

Industries

Small and Medium Businesses
Business Development
Business Travel

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