For the past 5 years, I have focused on designing digital experiences in a variety of industries and for a variety of clients. Throughout my career, I have gleaned a few lessons that helped me create actionable, simple, relatable, engaging, and delightful experiences.

Conducting usability testing

Creating product prototypes

Assisting with content development

Developing personas and usage scenarios

Conducting competitor and customer analysis

Consulting with clients to understand their goals

Creating wireframes, storyboards, sitemaps, and screen flows

Explaining user research results to internal and external stakeholders

Analyzing user feedback and activity, and iterating to enhance the user experience

satisfying and compelling experiences for users of a product, often drawing on results from user research and workflow analysis.