Customer Success Process Creation by Shan Minhas

Customer Success Process Creation by Shan MinhasCustomer Success Process Creation by Shan Minhas

Customer Success Process Creation

Shan Minhas

Contact for pricing

About this service

Summary

A collaborative and comprehensive review of current Customer Success processes followed by the rework of existing processes and/or creation of new processes.

What's included

Discovery & Findings
Stakeholder interviews & current process review. Findings reviewed with client.
Draft Processes
Draft processes created and reviewed. Edits implemented.
Finalized Processes & Write-up
Final processes in FigJam with instructions in Notion.

Recommendations

(5.0)

Marko Milojkovic

Freelancer • Jan 9, 2026

Recommended

Shan was awesome, had amazing cooperation on the project and he brought the whole Contra/Bubble challenge to life on such a great way. Congrats!

Lorant Trellay

Freelancer • Dec 30, 2025

Recommended

Shan was easy to communicate with and genuinely helpful. His responses were clear and thoughtful, which made the overall process feel straightforward and well handled.

IBRAHIM RABIU

Freelancer • Dec 21, 2025

Recommended

HelShan is an outstanding coordinator on Contra! He efficiently helped me process my payment, ensuring a smooth transaction. His dedication and responsiveness made a big difference - highly recommend him to anyone working with Contra!