You have an SaaS product you are proud of developing. Congrats! Do you by any chance need to make sure your clients know how to use your software. This is where I, and my experience as a technical writer, enter the conversation.

I specialise in creating user facing technical documentation and help articles.

Why am I qualified to be doing any of this stuff?

•I am currently a technical writer handling coding articles for Classical Finance.

• I previously worked as a Customer Success Advocate at OpenLearning, where one of my duties was maintaining SaaS help articles.

• Thanks to my background in customer support, I am able to keep a user's point of view in mind when writing.

• I have hands on coding experience, thanks to a project I did for Food for All UK from 2020 to 2021.