Website Maintenance
Starting at
$
99
/moAbout this service
Summary
FAQs
What happens if my site goes down or has an emergency?
Maintenance retainer clients get priority support for urgent issues. I'll work to resolve critical problems as quickly as possible and keep you updated throughout the process.
How many content updates are included each month?
The retainer includes reasonable content updates—typically 1-2 hours worth of changes per month. Larger projects like new page creation or major redesigns would be quoted separately.
Do you provide hosting as part of this service?
Yes! For most small to medium business websites, I can include reliable hosting as part of the monthly retainer cost. This covers standard business websites with typical traffic levels. For high-traffic sites or specialized hosting requirements, we'd discuss custom hosting solutions separately.
What if I need more work than what's included?
Any work beyond the monthly scope is handled at my standard hourly rate, but retainer clients receive priority scheduling and discounted rates for additional projects.
Can I pause or cancel the retainer?
Yes, you can pause or cancel with 30 days' notice. However, I recommend maintaining consistent care for optimal site performance and security.
How do I request updates or report issues?
I provide a simple system for submitting requests—usually a shared project management tool or email system where you can easily communicate what you need.
Do you work on sites you didn't originally build?
Absolutely! I can take over maintenance for any site. There may be an initial audit period to familiarize myself with your site's setup and identify any existing issues.
What's included in the monthly reports?
Reports cover site performance metrics, security status, completed maintenance tasks, content updates made, and recommendations for improvements or optimizations.
How quickly do you respond to maintenance requests?
Non-urgent requests are typically handled within 1-2 business days. Emergency issues receive immediate attention during business hours.
What's included
WordPress core & plugin updates
Regular updates to Shopify, WordPress, Webflow, Framer, themes, and plugins to ensure your site stays secure, stable, and running on the latest versions. All updates are tested to prevent conflicts.
Security monitoring & protection
Continuous security scans, malware monitoring, and implementation of security best practices to keep your site protected from threats and vulnerabilities.
Performance optimization
Monthly performance audits with speed optimization, image compression, database cleanup, and caching improvements to keep your site loading fast.
Content updates & modifications
Easy content updates including text changes, new images, blog post formatting, page additions, and minor design tweaks to keep your site fresh and current.
Backup management
Automated daily backups with secure storage and quick restoration capabilities. Your site's data is always protected and recoverable.
Broken link checks & fixes
Monthly scans for broken links, 404 errors, and form functionality issues, with prompt fixes to maintain a smooth user experience.
SEO maintenance
On-page SEO updates, meta tag optimizations, and technical SEO improvements based on performance data and new content additions.
Analytics monitoring & reporting
Monthly performance reports covering site traffic, user behavior, page speed, and security status with actionable insights for your business.
Priority support
Fast-track support for any urgent issues, questions, or requests. No waiting in queues—your maintenance clients get priority attention.
Monthly strategy consultation
A monthly call to review site performance, discuss upcoming needs, plan content strategies, and identify opportunities for improvement.
Skills and tools
