Your organisation has the content. Visitors just don't know which door to open.

I build grounded AI guide systems that sit on your website and help people navigate complex programmes, catalogues, services, archives and bodies of work. The guide answers only from approved material, asks clarifying questions, recommends one useful next step, and can route contextual enquiries to your team.

This is not a generic chatbot bolted onto your site. It's a curated system built around your actual material: pages, service descriptions, FAQs, project notes, event information, archive summaries, catalogue entries or carefully edited internal text. It stays inside that corpus and doesn't hallucinate services you don't offer.

You need this if people only understand what you do after a twenty-minute conversation. Arts organisations, CICs, charities, festivals, creative venues, training providers, archives, catalogues, artist estates, specialist businesses and public-facing services are all strong fits.

The sprint covers: scoping, corpus preparation, guide interface build, grounded prompting, server-side proxy setup, enquiry capture flow, testing against real visitor questions, and launch. You get a working public guide, not a strategy document.

The guide runs on your own AI account after launch, so usage stays under your control. Optional ongoing care ($150/month) keeps the corpus current as your programme changes and sends you a monthly summary of what visitors actually asked.