Customer Service & Sales Agent
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About this service
Summary
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with the team as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
What's included
Sales Agent
Sales Of Your Products & Services Bringing your idea and your services to what ever market niche you are targeting.
Customer Service
Customer Service Interaction with all of your clients on a regular basis, delivering their needs and answering to their inquiries.
Handling Of E-Mails / Phones / Chats
Handling Of All Your Communication Platforms (E-Mails,Phone Calls,Social Media Apps..etc)
Skills and tools
Data Entry Specialist
Customer Support Representative
Sales-Driven Marketing
Gmail
Microsoft Excel
Microsoft Word
PowerPoint
Social Media
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