Customer Service Representative
Kebrene John
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About this service
Summary
I offer unparalleled customer service expertise, seamlessly handling complaints and issues with a unique blend of problem-solving prowess, unwavering patience, and genuine kindness. With a solid foundation from two years of BPO experience in both emails and calls, my fluency in English ensures a superior level of support that not only resolves concerns but leaves a lasting positive impact on customer satisfaction.
What's included
Expertise to handle customer issue.
I am a seasoned customer service expert with a proven track record in efficiently managing and resolving complaints. As a skilled problem solver, my approach combines patience, kindness, and a commitment to delivering impeccable service. Backed by two years of BPO experience, handling both emails and calls, my fluency in English ensures seamless communication. Let me transform challenges into opportunities, providing a level of customer support that not only meets expectations but exceeds them.
Skills and tools
Customer Support Representative
Community Manager
Community Support Specialist
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Industries
Telecommunications
Communications Infrastructure
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