What's included

• Success package

  Client Relationship Plans: Develop comprehensive plans outlining strategies for building and maintaining strong client relationships. Account Reviews and Reports: Provide regular reviews and reports on the status of client accounts, summarizing key performance metrics, challenges, and opportunities. Sales Growth Strategies: Propose and implement strategies to drive sales growth within existing client accounts, identifying cross-selling and upselling opportunities. Customer Satisfaction Surveys: Conduct surveys to assess customer satisfaction levels and gather feedback for continuous improvement. Contract Renewals and Upsells: Ensure timely renewals of client contracts and identify opportunities for upselling additional services or products. Issue Resolution Documentation: Create documentation outlining the resolution of any issues or challenges faced by the client, demonstrating a proactive approach to problem-solving. Strategic Account Plans: Develop and present strategic account plans that align with both the client's goals and the company's objectives. Client Training and Onboarding Materials: Provide training materials and resources to clients to ensure successful onboarding and utilization of products or services. Communication Plans: Establish communication plans that detail how and when the account manager will engage with the client, ensuring clear and effective communication.