Community Management

Starting at

$

30

/wk

About this service

Summary

Building and nurturing an engaged, thriving community through strategic onboarding, active engagement, and continuous feedback.

What's included

  • Community Onboarding & Moderation Guidelines

    Develop a comprehensive onboarding process for new community members to ensure they feel welcomed and understand the group’s values. This includes creating clear moderation guidelines to maintain a healthy and positive environment. The guidelines will cover acceptable behavior, conflict resolution, content moderation, and how to encourage active participation from all members.

  • Active Engagement & Community Building Initiatives

    Implement strategic initiatives to foster deeper engagement within the community. This includes hosting regular events such as Q&A sessions, live chats, polls, contests, and challenges. The focus will be on creating a space where members feel valued and encouraged to contribute, enhancing loyalty and growing the community through word-of-mouth and organic interaction.

  • Community Feedback Collection & Reporting

    Set up ongoing methods for collecting community feedback through surveys, polls, and direct interactions. This deliverable provides regular reports on community sentiment, trending topics, and suggestions for improving the community experience. These insights will help align the community’s needs with the brand’s goals and inform future updates or changes to the community strategy.


Skills and tools

Social Media Manager
Social Media Marketer
Social Media Strategist
Discord
Facebook
Instagram
LinkedIn
YouTube

Industries

Social Media
Social Media Management
Social Media Marketing

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