Knowledge Base Audit & OptimizationAudrey Hartman
Is your knowledge base helping your team work efficiently, or is it creating more confusion?
I help organizations identify and resolve the structural, operational, and governance issues that make knowledge difficult to find, maintain, and trust.
Through a focused knowledge base assessment, I'll evaluate your existing documentation, content organization, searchability, ownership, and maintenance processes.
What you'll receive:
Assessment of your existing knowledge base structure and content
Identification of documentation gaps, duplication, and outdated information
Evaluation of content ownership and governance practices
Recommendations to improve knowledge accessibility and usability
Prioritized action plan for sustainable improvement
Whether you're managing an internal knowledge base, employee resource center, or customer-facing help center, I'll help you identify what's working, what's not, and where to focus your improvement efforts.
FAQs
Audrey's other services
Starting at$1,500
Duration2 weeks
Tags
Information Architecture
Knowledge Management
Content Strategist
Documentation
Process Improvement
Technical Writer
Business Process Management
Content Audit
Knowledge Base
Service provided by
Audrey Hartman proPhoenix, USA
- 7
- Followers
Knowledge Base Audit & OptimizationAudrey Hartman
Starting at$1,500
Duration2 weeks
Tags
Information Architecture
Knowledge Management
Content Strategist
Documentation
Process Improvement
Technical Writer
Business Process Management
Content Audit
Knowledge Base
Is your knowledge base helping your team work efficiently, or is it creating more confusion?
I help organizations identify and resolve the structural, operational, and governance issues that make knowledge difficult to find, maintain, and trust.
Through a focused knowledge base assessment, I'll evaluate your existing documentation, content organization, searchability, ownership, and maintenance processes.
What you'll receive:
Assessment of your existing knowledge base structure and content
Identification of documentation gaps, duplication, and outdated information
Evaluation of content ownership and governance practices
Recommendations to improve knowledge accessibility and usability
Prioritized action plan for sustainable improvement
Whether you're managing an internal knowledge base, employee resource center, or customer-facing help center, I'll help you identify what's working, what's not, and where to focus your improvement efforts.
FAQs
Audrey's other services
$1,500