Customer ExperienceErika Torres
Leveraged product knowledge & company wide B2C sustainability initiatives to maintain positive customer experience.
Contributed to the documentation of new SOPs.
Maintained a personal CSAt score above 85%.
Maintained Updated knowledge of PCI compliance regulations & product lifecycle.
What's included
Customer Support
Served as the first point of contact for customer support inquiries via phone & Zendesk ticketing system.
Erika's other services
Starting at$36 /hr
Tags
Gmail
Zapier
Zendesk
Customer Support Representative
Service provided by
Erika Torres San Diego, USA
Customer ExperienceErika Torres
Starting at$36 /hr
Tags
Gmail
Zapier
Zendesk
Customer Support Representative
Leveraged product knowledge & company wide B2C sustainability initiatives to maintain positive customer experience.
Contributed to the documentation of new SOPs.
Maintained a personal CSAt score above 85%.
Maintained Updated knowledge of PCI compliance regulations & product lifecycle.
What's included
Customer Support
Served as the first point of contact for customer support inquiries via phone & Zendesk ticketing system.
Erika's other services
$36 /hr