Summary

FAQs

• What types of graphic design services do you offer?

  We provide a range of services including brand identity design, social media graphics, web and app visuals, packaging, and marketing collateral. Each project is customized to align with your brand’s vision and objectives.

• How do you ensure the designs reflect my brand’s style?

  We start with a discovery phase to understand your brand’s voice, values, and target audience. This process helps us create designs that are not only visually appealing but also aligned with your brand identity.

• What is your typical project timeline?

  Project timelines vary based on the scope and complexity. A simple logo might take a week, while a full branding package could take several weeks. We’ll provide an estimated timeline once we understand the project details.

• How many revisions are included?

  Most of our services include two rounds of revisions to ensure the final design aligns perfectly with your vision. If you need further adjustments beyond these, additional revisions are available for a set fee per revision.

• What file formats will I receive?

  Final designs are delivered in versatile formats like JPG, PNG, and PDF, along with vector files (like .AI or .EPS) for scalability. Web graphics can also be delivered in optimized formats for online use.

• Can I request editable source files?

  Yes, we can provide editable source files (e.g., Adobe Illustrator, Photoshop) upon request. This allows you to make future updates or adjustments if needed.

• What happens if I need further adjustments after the project is complete?

  We offer ongoing support at an additional rate. You can reach out for any adjustments, new graphics, or project expansions after the original project is completed.

• Do you offer any packages or bundles?

  Yes, we offer packages that combine branding, social media graphics, and marketing collateral for a streamlined process and cohesive look across all materials.

• How will we communicate and share project updates?

  We can communicate via Contra messages, email, or virtual meetings. Updates, previews, and feedback will be shared regularly to keep the project on track.

• Do you provide assistance with brand strategy or messaging?

  While our primary focus is on graphic design, we can offer insights into brand strategy and messaging to ensure your visuals align with your overall marketing goals. We believe that a cohesive approach enhances the effectiveness of your brand identity.