AI-Powered Chatbot Development
joash omondi
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About this service
Summary
I offer custom AI-powered chatbot development designed to enhance customer engagement and streamline interactions. With expertise in modern tools like React, Node.js, and GraphQL, I create intelligent, conversational solutions tailored to your business needs. What sets me apart is my focus on seamless integration with your existing systems, ensuring a smooth user experience and delivering tangible results.
Process
Process Overview:
Consultation & Requirement Gathering: We'll start with a detailed discussion to understand your business needs, target audience, and desired functionalities for the chatbot.
Design & Prototype: I will design the chatbot’s conversational flow and create a functional prototype for your review, ensuring it aligns with your expectations.
Development & Integration: Once approved, I'll develop the chatbot using advanced tools, integrating it with your preferred platforms, systems, and databases.
Testing & Refinement: The chatbot will undergo rigorous testing to ensure optimal performance, and I’ll make any necessary adjustments based on feedback.
Deployment & Training: After successful testing, I’ll deploy the chatbot on your chosen platform and provide a comprehensive training session to your team.
Ongoing Support: Post-launch, I’ll offer ongoing support and maintenance to ensure your chatbot continues to perform effectively and meets evolving needs.
FAQs
How long does it take to develop a custom chatbot?
The timeline for developing a custom chatbot typically ranges from 2 to 6 weeks, depending on the complexity of the project and the level of customization required. This includes the phases of design, development, testing, and deployment.
Can the chatbot be integrated with my existing systems?
Yes, the chatbot can be integrated with your existing systems, such as CRM, databases, and customer support platforms. This ensures that the chatbot can seamlessly interact with your current infrastructure and provide relevant information in real-time.
What platforms can the chatbot be deployed on?
The chatbot can be deployed on various platforms, including your website, social media channels (like Facebook Messenger), and messaging apps (such as WhatsApp or Slack). We can also deploy it within your mobile app if needed.
Will I be able to update the chatbot after it's launched?
Absolutely! I provide comprehensive documentation and training that will allow you to update and expand the chatbot’s conversational flows and features. If you need further assistance, ongoing support is also available.
What kind of support do you offer after the chatbot is live?
After the chatbot is live, I offer ongoing support and maintenance to address any issues, perform updates, and ensure the chatbot remains aligned with your business goals. This includes troubleshooting, performance monitoring, and periodic enhancements.
What's included
Custom Chatbot Prototype
A fully functional prototype of the custom chatbot tailored to your business needs, complete with initial conversational flows and basic integrations for testing purposes.
Integrated Chatbot Solution
A fully integrated chatbot deployed on your preferred platform (e.g., website, social media, messaging apps), featuring seamless interaction with your existing systems and databases.
Comprehensive Documentation
Detailed documentation covering chatbot setup, configuration, and maintenance, including guidelines for expanding or modifying conversational flows and integrating with additional services.
Training and Handover Session
A live training session to walk through the chatbot’s features, demonstrate how to monitor and update the chatbot, and answer any questions you or your team may have.
Ongoing Support and Maintenance Plan
A post-launch support and maintenance plan to ensure your chatbot continues to operate smoothly, with regular updates and troubleshooting assistance as needed.
Skills and tools
Industries
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