LMS & Online Course Troubleshooting / Fixes

Jaden Terrance

Starting at

175

About this service

Summary

Your SCORM course won’t complete, track, or play correctly? I’ll diagnose and fix the problem — whether it’s inside your file or your LMS settings — and return a clean, working SCORM package ready to upload.

Basic — $175 | €150

Fix a single SCORM/LMS issue

Diagnostics (completion, tracking, player bugs)

Repair + re-exported SCORM package

Summary of fix

Standard — $345 | €300

Troubleshoot up to 3 courses

LMS settings review

Quiz/completion logic fixes

SCORM Cloud testing

Updated exports + implementation notes

Premium — $700 | €600

Full audit or repair of a small catalog

Up to 6 courses reviewed

Rebuild broken SCORMs if needed

Accessibility check (player-level)

PDF summary + Loom walkthrough

Every project is different—I'm happy to adapt or create a custom plan based on your needs.

What's included

SCORM Diagnostics Report
A breakdown of the issue(s) with completion, tracking, quiz results, or media not loading in your LMS.
Fixed SCORM Package
Repaired and re-exported SCORM 1.2/2004 file, tested in SCORM Cloud.
LMS Settings Recommendations
Advice or screenshot-verified checks to ensure your LMS settings (like pass/fail rules, launch behaviors, etc.) are configured correctly.
Implementation Summary
A written explanation of what was wrong and how it was fixed — in plain English, not dev-speak.
Optional Loom Walkthrough (Premium)
A short screen-recorded video showing the fix in action for you or your LMS admin.

Duration

3 days

Skills and tools

Consultant

UX Designer

eLearning Developer

Adobe Captivate

Articulate Rise

Articulate Storyline

JavaScript

Moodle

Industries

Education

Design

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