I build Telegram bot systems where customers submit requests and staff manage them through a web admin panel with role-based access. My relevant experience includes ordering and payment workflows in Burger Craft Bot, a Telegram Mini App, and technical leadership with hands-on development on Helpmarket’s authentication, subscriptions, and backend features.

You can hire me to connect Telegram interactions with your business operations: collecting information, assigning requests, updating statuses, and exchanging data with existing systems. Staff can manage the agreed workflows from one panel, with permissions defining what each role can view or change.

What’s included:

Agreed workflows, user roles, and access permissions

Telegram bot development, with multiple bots where required

Backend APIs and database

Web admin panel for agreed management tasks

Integrations with your CRM or other documented APIs

Notifications, activity logs, and operational reports where agreed

Testing, deployment configuration, source code, and technical handover

Before development, we’ll define what happens after each user action, who handles the next step, and how the system should respond if an integration fails.

Send me the workflow you want to automate, the people involved, and the systems you already use. Include what staff need to manage through the admin panel so we can define the scope and next steps.