Virtual Assistant, communication and Sales Specialist

Starting at

$

10

/hr

About this service

Summary

As a Virtual Assistant and Customer Service Representative, I offer comprehensive support in managing administrative tasks, organizing schedules, handling customer inquiries, and ensuring efficient communication. What sets me apart is my extensive experience in customer service, fluency in French, and exceptional organizational skills, which enable me to deliver personalized and highly professional assistance tailored to meet each client's unique needs.

What's included

  • Deliverables

    1- Final Report: A comprehensive report detailing the tasks completed, progress made, and overall project outcomes. 2- Organized Files and Documents: All relevant files and documents organized systematically for easy access and future use. 3- Task Completion Summary: A summary of all tasks completed, including deadlines met and any outstanding tasks. 4- Data Entry and Management: Accurate and updated databases or spreadsheets with all required data entered and organized. 5- Email Management: Cleaned and organized inbox, with important emails flagged or categorized and unnecessary emails deleted. 6- Appointment and Schedule Management: Updated calendar with all appointments, meetings, and deadlines accurately scheduled. 7- Customer Service and Communication Logs: Detailed logs of customer service interactions, including responses to emails, chat messages, and any other forms of communication. 8- Social Media Management: Updated social media accounts with scheduled posts, engagement reports, and follower insights. 9- Research Findings: Summarized research results, including relevant data, insights, and recommendations. 10- Travel Arrangements: Confirmed travel bookings, itineraries, and any necessary travel documents. 11- Meeting Minutes: Detailed minutes from all meetings attended, highlighting key points, decisions made, and action items. 12- Project Management Updates: Updated project management tools or software with the latest project status, task progress, and upcoming deadlines. 13- Expense Reports: Accurate and organized expense reports, including receipts and documentation for all expenses incurred. 14- Training and Support Materials: Any training documents or support materials created to assist the client or their team. 15- Post-Project Recommendations: Suggestions for improving efficiency, processes, or future project handling.


Skills and tools

Personal Assistant
Virtual Assistant
Customer Support Representative
Google Docs
Google Sheets
Microsoft PowerPoint
Salesforce
Zendesk

Industries

Telecommunications
Customer Service
Virtual Assistant

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