Digital Transformation Consulting

Elody S.

Starting at

120

/hr

About this service

Summary

I help companies modernize their operations by identifying inefficiencies and transforming manual workflows into streamlined, automated systems. With expertise in CRM strategy, Make automations, AI workflows, and payment automation (GoCardless), I design integrated solutions that reduce workload and support scalable growth. My approach blends strategy, technology, and human-centered process design to create real, measurable impact.

What's included

Digital Transformation Roadmap
A complete analysis of your current systems, with a structured action plan to improve efficiency, visibility, and automation.
Process Audit & Workflow Mapping
Clear documentation of bottlenecks, gaps, and opportunities for automation across your tools and teams.
CRM & Tool Integration Plan (HubSpot, GoCardless, Make, etc.)
Recommendations and implementation support to unify your tools and eliminate repetitive manual work.
Make Automation Blueprints
Custom automation workflows (payment reminders, GoCardless flows, lead routing, notifications, emails, social workflows).
AI-Enhanced Workflows
Integration of AI tools to accelerate content creation, decision support, and internal processes.
Team SOPs & Training
Step-by-step guides and onboarding documentation to ensure your team uses the new systems correctly and confidently.

Skills and tools

Automation Engineer

Operations Manager

Digital Marketing Specialist