Enterprise Client Success & Key Account Relationship ManagementJeremia Mnayi
I help companies strengthen relationships with their high-value clients through strategic account management, proactive communication, and customer retention systems. I combine human relationship-building with AI-supported workflows to reduce churn, improve client satisfaction, and uncover growth opportunities. My approach ensures your clients feel valued, supported, and confident staying with your product or service.
I work closely with your internal team to understand client needs, product workflows, onboarding stages, and service expectations. Together, we build a scalable relationship management structure that creates trust and clarity at every touchpoint. Suitable for SaaS, fintech, agencies, education platforms, tech-enabled services, and any subscription-based business.
FAQs
Yes. I can represent your business in account reviews, onboarding sessions, and recurring check-ins.
Absolutely, I adapt to tools like HubSpot, Salesforce, Zendesk, Intercom, Freshdesk, Notion, and more.
Through reduced churn, increased client satisfaction scores, improved onboarding experiences, and clearer communication workflows.
Yes, ongoing account support and monitoring packages are available.
Starting at$800 /wk
Tags
Asana
Golang
HubSpot
Salesforce
Account Manager
Customer Success Manager
Sales Manager
Service provided by
Jeremia Mnayi Nairobi, Kenya
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- Followers
Enterprise Client Success & Key Account Relationship ManagementJeremia Mnayi
Starting at$800 /wk
Tags
Asana
Golang
HubSpot
Salesforce
Account Manager
Customer Success Manager
Sales Manager
I help companies strengthen relationships with their high-value clients through strategic account management, proactive communication, and customer retention systems. I combine human relationship-building with AI-supported workflows to reduce churn, improve client satisfaction, and uncover growth opportunities. My approach ensures your clients feel valued, supported, and confident staying with your product or service.
I work closely with your internal team to understand client needs, product workflows, onboarding stages, and service expectations. Together, we build a scalable relationship management structure that creates trust and clarity at every touchpoint. Suitable for SaaS, fintech, agencies, education platforms, tech-enabled services, and any subscription-based business.
FAQs
Yes. I can represent your business in account reviews, onboarding sessions, and recurring check-ins.
Absolutely, I adapt to tools like HubSpot, Salesforce, Zendesk, Intercom, Freshdesk, Notion, and more.
Through reduced churn, increased client satisfaction scores, improved onboarding experiences, and clearer communication workflows.
Yes, ongoing account support and monitoring packages are available.
$800 /wk