If a process only works because the right person remembers what to do, it is not yet scalable. I turn your notes, recordings, screenshots, and existing documentation into clear procedures your team can follow.

I look for unclear ownership, weak handoffs, exceptions, duplicate effort, control gaps, and missing decision points.

Starter — Process Audit and SOP: $175, 3 days. One process, up to a 30-minute recording or approximately 20 pages of source material. Improved SOP, roles, exceptions and escalation, and a completion/quality-control checklist.

Standard — Process System: $495, 5 days. Up to three related processes. SOPs, handoffs, workflow maps, controls, roles, and improvement recommendations.

Advanced — Operations Playbook: $895, 7 days. Up to six related processes. SOPs, cross-functional RACI, ownership, escalation, KPIs and controls, operating cadence, and a consolidated playbook.

Each package includes one revision. The displayed starting price and duration apply to Starter. Confirm the selected package and scope before purchase.

Review the evidence and source materials.

Map the current process, ownership, and handoffs.

Identify gaps and practical improvements.

Produce and quality-check the SOP or playbook.

Provide the process list, performers and intended audience, existing documents or a recorded walkthrough, pain points, tools, fixed constraints, and preferred delivery format: Word, PDF, or both. Redact sensitive details before sharing. Work begins after required materials are received.

Additional SOP: $125 (+1 day). Workflow diagram: $75 (+1 day). KPI/control framework: $95 (+1 day). Additional 30-minute recording: $50 (timing confirmed if complexity increases). A 45-minute readout: $125 (+1 day).

Portfolio examples are original demonstration work, not claimed client engagements. Client/company references in samples use CONFIDENTIAL.