Social Media and Community Management
Starting at
$
80
/hrAbout this service
Summary
FAQs
What platforms do you specialize in?
I specialize in managing communities on Telegram and discord, while creating good quality and engaging content and promo material which can be used across all social channels.
How often will you post on social media?
The frequency of posts will depend on your specific needs and strategy, typically ranging from daily to several times a week. We'll develop a content calendar to ensure consistent and timely engagement.
Timezone?
I am based in Sydney, Australia which is AEST (UTC+10)
What kind of content will you create?
I create a variety of content, including text posts, graphics, videos, polls, and interactive content tailored to your brand and audience.
How do you handle negative comments or feedback?
Negative comments and feedback are handled professionally and constructively. I follow community guidelines and best practices to address concerns, resolve issues, and maintain a positive community atmosphere.
How do you measure the success of the social media strategy?
Success is measured through analytics and performance tracking, focusing on metrics such as engagement rates, follower growth, and community sentiment. Regular reports will be provided to keep you updated on progress.
Can you help with paid social media advertising?
Yes, I can assist with creating and managing paid social media campaigns to increase reach and engagement provided the team has funds available. This includes ad creation, targeting, and performance analysis.
Will you interact with community members daily?
Yes, daily community engagement and moderation are part of the service. This ensures that your community remains active, supportive, and well-managed.
Do you provide customer support through social media?
While my primary focus is on community engagement and content management, I can also assist with basic customer support by directing inquiries to the appropriate channels and providing initial responses.
What's included
Community overview consultation
An initial consultation to go through your overview of current socials, or socials you are planning to set up and the best practices. This initial consultation is to also understand your brand, goals, and target audience. This session helps to develop a tailored social media strategy that aligns with your business objectives.
Content creation (if needed)
This can include graphics, promo material, marketing banners. If needed, I will provide you with engaging and relevant content for your social media channels: Telegram, Twitter, Discord and etc.
Community Guidelines and Best Practices
Ensuring your team has a set of community guidelines, the do's and don'ts of managing a crypto community - as you probably know, saying or doing the wrong thing can have a very powerful effect on a project and its success. Ensuring your team acts with confidence and in line with the correct standards and framework will ensure the success of your project.
Daily Community Engagement and Moderation
Actively engaging with your community members on a daily basis. This includes responding to queries, moderating discussions, and fostering a supportive and interactive community environment. This may also include hosting voice chats and community bonding sessions to get to know everyone in the community and entertainment with music bots, video bots, AMAs and so on.
Skills and tools
Industries