Summary

FAQs

• What platforms do you specialize in?

  I specialize in managing communities on Telegram and discord, while creating good quality and engaging content and promo material which can be used across all social channels.

• How often will you post on social media?

  The frequency of posts will depend on your specific needs and strategy, typically ranging from daily to several times a week. We'll develop a content calendar to ensure consistent and timely engagement.

• Timezone?

  I am based in Sydney, Australia which is AEST (UTC+10)

• What kind of content will you create?

  I create a variety of content, including text posts, graphics, videos, polls, and interactive content tailored to your brand and audience.

• How do you handle negative comments or feedback?

  Negative comments and feedback are handled professionally and constructively. I follow community guidelines and best practices to address concerns, resolve issues, and maintain a positive community atmosphere.

• How do you measure the success of the social media strategy?

  Success is measured through analytics and performance tracking, focusing on metrics such as engagement rates, follower growth, and community sentiment. Regular reports will be provided to keep you updated on progress.

• Can you help with paid social media advertising?

  Yes, I can assist with creating and managing paid social media campaigns to increase reach and engagement provided the team has funds available. This includes ad creation, targeting, and performance analysis.

• Will you interact with community members daily?

  Yes, daily community engagement and moderation are part of the service. This ensures that your community remains active, supportive, and well-managed.

• Do you provide customer support through social media?

  While my primary focus is on community engagement and content management, I can also assist with basic customer support by directing inquiries to the appropriate channels and providing initial responses.