Executive Virtual Assistant

Contact for pricing

About this service

Summary

Provided award-winning executive assistance by managing schedules, handling correspondence, and coordinating travel arrangements for C-suite executives. As a seasoned Senior Customer Support Specialist and experienced Virtual Assistant, my commitment to excellence has been recognized through multiple "Employee of the Quarter" awards, thanks to my strategic implementation of a new communication protocol that slashed average call handling time by 20%. My clients consistently benefit from my ability to free up their time, allowing them to focus on what they do best while I handle the operational complexities.
Our philosophy is simple: we strive to do the right thing, at the right price, with the right attitude.
Awards and Recognitions:
🏆 Employee of the Quarter: Three times at Dynamic Telecom Solution
⭐ Top Performer: Recognized for consistently exceeding performance targets
🥇 Efficiency Innovator: Implemented a new communication protocol improving call handling time by 20%
Interested in elevating your business operations? Let's connect!
📱 WhatsApp: +234 9159617321
📧 Email: idaravaservices@gmail.com
Specialties:
🗣️ Customer Support
📞 Cold Calling
🎨 Design
📱 Social Media Management
🖋️ Business Writing
💼 Remote PA Support
📧 Email Management
✈️ Travel Bookings
🏢 Executive VA Roles
📊 Project Management
🔍 Market Research
🤝 Client Relationship Management
🗂️ Administrative Support
📞 Phone, Email, and Instant Messaging Communication
📑 Report Generation and Executive Summaries
📈 Business Process Optimization
Key Competencies:
✍️ Excellent Communication: Superior written and verbal skills, adept at creating executive summaries, reports, and correspondence.
💻 Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace tools (Docs, Sheets, Calendar).
🗂️ Organizational Skills: Strong ability to manage multiple tasks efficiently, maintaining a high level of accuracy and attention to detail.
🌐 Advanced Technology Use: Skilled in using current technologies like desktop sharing, cloud services, and VoIP.
📊 CRM Expertise: Experienced with customer relationship management software, ensuring accurate customer data, generating reports, and providing exceptional support.
📞 Communication Tools: Excellent phone, email, and instant messaging communication skills.
🔒 Confidentiality: Known for handling confidential information with the utmost discretion and maintaining confidentiality in all communications and documentation.

Process

Interested in elevating your business operations? Let's connect!
Reach out via WhatsApp at +234 9159617321 or email at idaravaservices@gmail.com to discuss how I can support your organization's success.

FAQs

  • FAQs

    1. What services do you offer? I specialize in a wide range of services including customer support, executive assistance, virtual assistance, business writing, social media management, travel bookings, and more. Whether you need help with managing schedules, handling correspondence, or optimizing business processes, I have the expertise to support your needs. 2. What industries have you worked with? I have worked across various industries including telecommunications, technology, finance, healthcare, and retail. My adaptable skills and experience allow me to cater to diverse business needs and deliver tailored solutions. 3. How do you ensure confidentiality and data security? Confidentiality is paramount in my work. I handle sensitive information with the utmost discretion and adhere to strict protocols to maintain data security. I am committed to protecting client confidentiality in all communications and interactions. 4. What are your rates? My standard rate is [Insert Your Rate Here] per hour. I also offer customized packages for ongoing projects or specific tasks. Please contact me directly to discuss your requirements and receive a detailed quote. 5. Can you handle urgent tasks and deadlines? Yes, I am well-equipped to handle urgent tasks and meet deadlines efficiently. My organizational skills and ability to prioritize ensure that urgent matters are addressed promptly without compromising quality. 6. What is your approach to client communication and collaboration? I believe in clear and transparent communication with clients. I adapt to preferred communication channels and provide regular updates on project progress. Collaboration is key, and I strive to align my efforts with client goals and expectations. 7. How do you adapt to different client needs and preferences? I take a personalized approach to each client engagement. By understanding specific needs and preferences, I tailor my services to deliver impactful results. Flexibility and responsiveness are integral to my client-centric approach. 8. What sets you apart from other virtual assistants or support specialists? My track record of excellence, demonstrated through multiple awards and recognition, highlights my commitment to delivering exceptional service. I combine extensive experience with advanced technical skills and a proactive mindset to add significant value to every client partnership. 9. How can I get started with your services? Getting started is simple. You can reach out to me via WhatsApp at +234 9159617321 or email at idaravaservices@gmail.com to discuss your specific needs and objectives. I offer a complimentary consultation to understand how I can best support your business.

What's included

  • Virtual Assistant

    Completing administrative tasks (e.g., scheduling appointments, managing emails, preparing reports). Organizing files and documents (both physical and digital). Drafting and editing correspondence, presentations, or other business documents. Manage travel arrangements and itineraries. Conduct basic research on various topics as required. Providing timely communication and updates on task progress.

  • Customer Support

    By providing timely and efficient customer support, your client can improve overall customer satisfaction levels. Quick responses to inquiries and effective problem-solving contribute to positive customer experiences.

  • Research Assistant

    Compiling comprehensive research reports on specified topics or industries. Gathering and analyzing data using appropriate methodologies. Preparing summaries and insights based on research findings

  • Combined Deliverables (Virtual Assistant and Social Media Manager)

    Managing administrative tasks while overseeing social media platforms. Coordinating schedules, managed emails, and drafted communications. Developing and executing social media strategies to enhance brand visibility. Creating content calendars and produced engaging social media content. Monitoring social media analytics and provided regular performance reports.


Skills and tools

Virtual Assistant
Researcher
Social Media Manager
Canva
Google Scholar
HootSuite
Notion
Slack

Industries

Media and Entertainment
Information Services
Health Care

Work with me