After 10 years in the Hospitality industry I have found there are many companies who are lacking training manuals or any training processes. However, training is an extremely import part to making sure your employees and managers are knowledgeable in their position, creating a positive work environment, and lowering your turnover rate! I have assisted many companies (country clubs, resorts, restaurants, etc.) in creating a training program that works best for them and I want to continue helping those companies who are lacking this integral part of their hiring process.

Creating a custom training manual takes quite a bit of communication between you and I, so we will work together around the crazy hospitality schedule to get this done for you **this is why I include unlimited revisions**.

Orientation

Management Training

Server Training

Server Assistant/Busser Training

Bartender Training

Food Runner/Expo Training

Banquet Training

Host/Hostess Training

Each Section offers:

Training Agenda

Day by day training checklists

Responsibilities

Standards

Important information related to each position

Sidework related to each position

Quizzes

**Each part of this program can be customized based on your company and the positions you offer. Anything not needed can be removed and there are options for additions based on your training needs/concerns.