Website UX Audit

Pro

Soraia Soares

Starting at

$

350

About this service

Summary

Struggling with low conversions or poor user engagement? A Website UX Audit helps uncover usability issues and provides clear, actionable recommendations to enhance the user experience. Whether your goal is to improve navigation, increase conversions, or optimise accessibility, I’ll deliver insights that help your website perform better.

Process

Kick-Off Call: We’ll discuss your goals, target audience, and any specific concerns about your website’s performance.
Website Analysis: I’ll conduct a detailed review of your website, assessing usability, navigation, accessibility, and overall UX best practices.
UX Audit Findings: You’ll receive a report highlighting key issues affecting user experience and potential barriers to engagement.
Recommendations & Action Plan: I’ll provide tailored recommendations with a Priority Action Plan, helping you focus on the most impactful improvements.
Review & Q&A: If needed, we can schedule a follow-up call to go over the findings and next steps.

FAQs

  • Who is this audit for?

    This service is ideal for businesses, startups, or website owners looking to improve usability, increase conversions, or identify pain points in their user experience.

  • What aspects of my website will you review?

    I analyse usability, navigation, accessibility, page structure, content hierarchy, mobile responsiveness, and opportunities to improve.

  • How long does the audit take?

    The UX audit typically takes 1 to 2 weeks, depending on the website’s complexity.

  • Will you implement the changes for me?

    This service includes recommendations only. However, I also offer UX/UI design services if you need help executing improvements.

  • Do you audit e-commerce websites?

    Yes! I can analyse product pages, checkout flows, and overall shopping experiences to enhance conversions and usability.

What's included

  • UX Audit Finding

    A detailed report highlighting usability issues, friction points, and areas where the website can improve in terms of user experience, accessibility, and conversion optimisation.

  • UX Audit Recommendations

    Actionable suggestions for improving navigation, layout, content hierarchy, and overall usability to enhance user engagement and conversions.

  • Priority Action Plan

    A structured list of the most critical fixes, categorized by high, medium, and low priority, so you know exactly where to start for the biggest impact.

Recommendations

(5.0)

Simon Cook • Dual Digital Design

Client • Mar 13, 2025

Recommended

Over the last few years, I have enjoyed working with Soraia on numerous digital and brand projects. Not only is she a very talented UX designer with a strong strategic and commercial understanding, but she is also great at often underappreciated soft skills. Making clients feel at ease, ensuring that projects are run efficiently and being a team player who sets high creative standards and a harmonious atmosphere within an agency studio.

Jhoni Pereira

Client • Mar 12, 2025

Recommended

Soraia is an amazing professional who brought her top-notch UI/UX skills to our web and mobile project and made it stunning. She communicates effectively, is always open to feedback, and is strategy-minded. What impressed me most was her creativity and ability to solve complex design challenges with ease. Her attention to detail ensures everything looks retina perfect. I highly recommend her for any project. She is reliable, talented, and a true team player. I'll definitely work with her again!

Berno Mare

Client • Mar 11, 2025

Recommended

Partnering with Soraia has been nothing but a pleasure. Having someone that understands UX and designing for the web the way she does makes the process of building out her designs easy and efficient which ultimately results in great websites. Her attention to small details, flexibility in working with developers and clients to find the best fit for visuals and practical purposes is awesome! Can't wait to work with her again! 🙌

Duration

2 weeks

Skills and tools

UX Researcher

UX Designer

Figma

Miro

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