Analyzed the data and highlighted the gaps, recommending solutions, driving interfunction and decisions

• Identified possible improvements in the processes and suggested ways of

implementation for the needed changes

• Managed daily volumes of assigned work and ensured compliance with quality

standard

• Created various Excel documents to assist with pulling metrics data and presenting

information to stakeholders for concise explanations of the best placement for

needed resources.

• Coordinated statistical data analysis, design and information flow.

• Identified process gaps through value stream mapping exercises, implemented

process enhancements and automation to increase throughput

• Increased the buy-ability/yield of products on the website by analyzing customer

views, percentage of insufficient data and broken detail pages