Astra Support (Maitenance and Support for Bubble.io apps)

Astra Studio

Starting at

1,000

/mo

About this service

Summary

Astra Support provides comprehensive maintenance for your Bubble.io application, ensuring it runs smoothly and remains up-to-date. With ongoing assistance for bug fixes, performance monitoring, and timely updates, our team keeps your application optimized and fully functional. Trust us to handle the technical details while you focus on growing your business!

Process

1. Initial Free Call: We begin with a free call to understand your needs and discuss how Astra Support can help maintain your Bubble.io application. Schedule yours now! Click here.

2. Understanding Your Application: Our team reviews your application to gain insights into its functionality, architecture, and specific areas that may require ongoing support.

3. Ongoing Support Requests: You can submit support requests anytime through our dedicated channel. Our team will prioritize these requests and provide timely fixes.

4. Regular Performance Monitoring: We continuously monitor your application’s performance to ensure optimal functionality, identifying potential issues before they affect users.

5. Monthly Performance Reports: At the end of each month, we provide a performance report summarizing key metrics, such as WU consumption, API calls, loading times, and any fixes completed, keeping you informed about your application's health.

6. Ongoing Communication: We maintain open lines of communication, ensuring you have access to support whenever needed and allowing for adjustments to the support plan as your application evolves.

FAQs

What does Astra Support include?
Astra Support provides comprehensive maintenance for your Bubble.io application, including ongoing assistance with bug fixes, performance monitoring, and timely updates to ensure your app runs smoothly.
How is pricing structured for Astra Support?
There is a base fee of US$1,000, which includes 10 hours of fixes. If you require additional fixes beyond the included hours, our elastic approach allows you to purchase extra hours at just US$30 per hour. We can also negotiate customized support plans for your Bubble app, get in touch!
How do I request support or fixes?
You can easily submit your requests through our dedicated support channel, and our team will prioritize and address your needs promptly.
What is the response time for support requests?
We respond to all support requests within 24 hours (usually much sooner), ensuring that your application receives timely attention and assistance.

What's included

Endless Bug Fixes Support
With our Endless Bug Fixes Support, you can request fixes for any issues in your Bubble.io application as they arise. Our team promptly addresses your requests, ensuring your app remains fully operational and providing a seamless user experience. Focus on your business while we handle the fixes!
Monthly Performance Report
The Monthly Performance Summary provides key metrics for your Bubble.io application, including WUs consumption, API call counts, loading speed, and more. This report helps you track performance trends and identify areas for improvement, ensuring your application runs smoothly and efficiently.

Skills and tools

Technical Support Specialist

Web Developer

Bubble

Supabase

Xano

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