Expert Customer Support 24/27

Adesanya Aanuoluwapo

Starting at

200

About this service

Summary

I design and develop intelligent chatbots tailored to your business needs, integrating them seamlessly into your preferred platforms with advanced features like NLP, multilingual support, and backend connectivity. My expertise ensures a user-friendly experience, complete with analytics and post-launch support. What sets me apart is my ability to craft highly personalized, scalable solutions while delivering exceptional attention to detail and performance.

Process

Chatbot Development Process:

1. Initial Consultation

Understand the client's goals, target audience, and required functionalities.

2. Requirement Analysis

Define project scope, conversation flows, integrations, and deliverables.

3. Design & Prototyping

Create chatbot mockups and user journey maps for approval.

4. Natural Language Processing (NLP) Setup

Train the chatbot with relevant datasets for language understanding.

5. Development

Build the chatbot with conversation flows, platform integrations, and backend APIs.

6. Testing

Conduct functionality, usability, and stress testing to ensure quality.

7. Feedback & Refinement

Gather client feedback and make necessary adjustments.

8. Deployment

Launch the chatbot on chosen platforms (e.g., website, apps, or social media).

9. Training & Handover

Provide documentation, training, and support for the client’s team.

10. Post-Launch Support

Monitor performance, fix issues, and implement updates if needed.

FAQs

What platforms can your chatbots integrate with?
My chatbots integrate with websites, mobile apps, social media platforms (e.g., Facebook Messenger, WhatsApp), CRMs, and custom APIs.
Can the chatbot handle multiple languages?
Yes, I can design multilingual chatbots to cater to diverse audiences.
How long does it take to build a chatbot?
Development time varies depending on complexity but typically ranges from 2 to 6 weeks.
Do you provide post-launch support?
Yes, I offer post-launch support, including bug fixes, performance monitoring, and updates.
Can the chatbot be customized after launch?
Absolutely. I design scalable solutions that allow for updates and feature additions post-launch.
Is training provided for using the chatbot?
Yes, I provide detailed documentation and training to ensure your team can manage the chatbot efficiently.
What industries do you cater to?
I serve industries like e-commerce, healthcare, education, customer support, and more.
Do you offer analytics with the chatbot?
Yes, my chatbots include an analytics dashboard to track performance and user interactions
Can the chatbot process payments?
Yes, payment gateway integration is available for chatbots that require transaction functionalities
How secure are your chatbots?
I follow industry best practices to ensure data security, including encrypted communication and compliance with regulations like GDPR

What's included

Chatbot Deployment and Post-Launch Support
As a chatbot developer, here are the deliverables a client can expect at the end of the project: 1. Fully Functional Chatbot A tested and operational chatbot tailored to the client’s requirements. 2. Integration with Platforms Seamless integration with chosen platforms (e.g., websites, mobile apps, Facebook Messenger, WhatsApp, etc.). 3. Customizable Conversation Flow Personalized conversation flows and logic that align with the client’s business goals. 4. Natural Language Processing (NLP) NLP capabilities for understanding and responding to user inputs effectively. 5. Backend Integration Connections to existing systems (e.g., CRMs, databases, APIs) for real-time data access and updates. 6. Multilingual Support Chatbot configured for multiple languages (if required). 7. Analytics Dashboard A tool to monitor chatbot performance, user engagement, and analytics. 8. Training Data & Documentation AI training datasets (if applicable) and a comprehensive user manual for future updates. 9. Testing Report Details of test cases and results to ensure reliability and quality assurance. 10. Deployment and Support Deployment of the chatbot on selected platforms and a post-launch support period. 11. Scalability Plan Recommendations for future improvements or scaling the chatbot. 12. Ownership and Source Files Transfer of ownership, source code, or chatbot development files (if part of the agreement).

Example projects