Summary

FAQs

• Do you offer payment plans?

  Most projects are divided into two payments: a 75% deposit and 25% final payment - for flat fee projects, Contra will ask you (the client) the full payment and only release the 75% deposit to be released to me immediately and the other 25% is on hold until the project is complete. Learn more about Contra for Clients here! On larger projects, we can set milestones for payments. Contra is 100% commission-free! However, Clients will be charged a Stripe processing fee for each payment. Credit card information is never stored on Contra as we manage payments through Stripe.

• How long does it take to complete a project?

  For a logo project, it usually takes me 1 week, and up to 3 weeks for a standard brand identity package with additional collateral. We will conduct regular pulse checks to keep track of the timeline of our project.

• We don't live in the same city. Can we still work together?

  95% of my clients are not local, so I manage projects long distance using live and pre-recorded video.

• If I have my logo designed by someone else, can you help with other designs?

  Yes!, only if the design corresponds with what you're looking forward to achieving when setting a goal. the goal is reinstated after filling out the questionnaire