What's included

• Competitive Analysis Report

  Report on strategies and tactics used by like businesses to solve similar user experience problems

• Data-Driven Strategy Deck

  Presentation of actionable strategic recommendations for implementing UX solutions based on your existing data analysis outputs

• User Personas

  Visualized profiles of your most important customer archetypes

• User Stories and Flows

  Collection of product use scenarios for your core user personas with corresponding flowcharts of user actions

• Information Architecture

  Comprehensive sitemap diagramming and strategic recommendations for multi-channel content

• User Journey Map

  In-depth visualization of your service design lifecycle from your customers' point of view

• User Testing & Interviews

  Testing plan, facilitation, and report to yield insights on what your customers really think and how they use your product