What's included

• Customer Journey Analysis

  Understanding your customer's journey and identifying the pain points through which ever verticals you are focused on improving. This could include the sales process, paying subscription services, paying for renewals, customer support, etc.

• Identify Target Customer

  Through discussion and analysis, I will help you uncover who you target customer is and provide guidance on how to deliver exceptional and memorable customer experiences for that customer for long term business success and growth.

• Marketing Plan Story

  I help you develop a marketing plan to share your brand's true story about what you offer in your products or services so that your target customer identifies you as the business they want to work with in your niched category.