IT Support

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About this service

Summary

I offer Prompt response to IT related issues.
My keen attention to details, prompt response to issues, and my enterprise experience makes me a unique IT Support Specialist

What's included

  • IT Support

    I provide IT support to individuals and organizations by troubleshooting hardware, software, and network issues. This service ensures that technology systems run smoothly, addresses technical problems promptly, and helps users with setup, maintenance, and troubleshooting to minimize downtime and enhance productivity. This service is available onsite and remotely.

  • Help Desk Support

    Providing first-time support via phone, Email, or chat for technical inquiries and problems.

  • Technical Documentation

    Creating and maintaining records of IT systems, troubleshooting guides, and user manuals.

  • System Maintenance

    Regular updates, Patches, and backups to ensure systems are secure and up-to-date.

  • Network Monitoring

    continuous monitoring of network performance to detect and resolve issues before they impact users.


Skills and tools

Technical Support Specialist

Healthcare IT Support Specialist

Google Cloud Platform

Google Cloud Platform

Google Tag Manager

Google Tag Manager

Intercom

Intercom

Linux

Linux

Slack

Slack