Summary

FAQs

• What formats do you deliver the posts in?

  We deliver your posts as high-quality PNG files, ready for immediate use. If you’d like editable templates, you can add Canva or Photoshop source files at checkout.

• How do you ensure brand consistency across posts?

  When you purchase a content bundle, we start by sending you a detailed questionnaire to understand your brand’s identity, values, and aesthetic. This foundation ensures that every post—whether from our Mini or Signature bundle—reflects your unique style and ethos.

• Do you offer industry-specific content?

  Absolutely! We tailor every post to your industry. From day one, we focus on your niche to ensure that whether you’re getting three posts from the Mini bundle or twelve from the Signature, each one resonates with your target audience.

• What’s the communication process once I purchase a bundle?

  Once you purchase a package, you’ll have the option to chat with us directly on Contra or connect via Slack—whichever you prefer. We’ll keep you updated throughout the entire process, from completing the initial brand questionnaire to handling any revision requests. We’re here every step of the way to make sure you love the final result

• What if I’m not happy with my bundle?

  We put our heart into every post, but we understand that changes may sometimes be needed. Each bundle includes two rounds of revisions, so if you’re not completely satisfied, just let us know!

• How fast will I get my posts?

  We pride ourselves on quick turnarounds. As soon as we receive your completed brand questionnaire, we get straight to work. We usually deliver the first draft within three days and complete all revisions by day five.