I help US healthcare providers, clinics, and medical billing companies verify patient insurance benefits, confirm eligibility, and manage prior authorization requests — accurately and on time, so your team can focus on patient care instead of chasing payers. With 4+ years of experience in US healthcare voice and customer support, I've worked directly with US providers, patients, and insurance processes daily. I bring strong attention to detail, clear US-facing communication, and HIPAA-conscious handling of patient information through secure, approved systems only. What's included: Insurance eligibility & benefits verification Prior authorization coordination and follow-up Salesforce CRM data entry, case management & reporting Excel-based tracking and reconciliation Clear documentation and status updates Tools: Salesforce CRM, Microsoft Excel, Microsoft Outlook Availability: Evening hours (US time zones), part-time and ongoing contract work Suggested pricing (fill in based on how you want to charge): Per-project rate: e.g., $X per patient verification / batch of X verifications Hourly rate: e.g., $X/hour for ongoing eligibility/CRM support Weekly retainer: e.g., $X/week for X hours of dedicated support If you tell me what rate range you're thinking (Upwork/Fiverr rates for similar roles typically run $5–15/hr for entry-stage freelancers from India), I can help you set a specific number that's competitive but fair for your experience level.