Project & Admin Systems for Creatives & Small Teams

Starting at

$

400

About this service

Summary

You didn’t start your business to chase emails, organize spreadsheets, or follow up a dozen times. That’s where I come in.
I’m here to bring calm to your chaos—with clean systems, smart workflows, and admin support that actually makes your life easier. From onboarding to weekly planning, I build the kind of back-end structure that keeps your business flowing without you burning out.
Less busywork. More alignment. You handle your magic—I’ll handle the rest.

FAQs

  • What if I don’t know where to start?

    That’s exactly what I’m here for. We’ll start with a quick chat and I’ll help you sort through the chaos.

  • Can I request something not listed in your deliverables?

    Absolutely. If it fits my zone of genius, I’ll make it happen—or refer you to someone who can.

What's included

  • Custom Client Onboarding System

    An organized, branded onboarding flow including intake forms, welcome messages, and follow-up templates—designed to save time and deliver a polished client experience.

  • Project & Task Management Dashboard

    A centralized dashboard to track team tasks, priorities, and progress—built in Notion, Airtable, or Google Sheets for full visibility and ease of use.

  • Automated Communication Templates

    Email and message templates for client updates, payment reminders, and re-engagement—ready to plug into your workflow for consistent, stress-free communication.

  • Weekly Scheduling + Availability Tracker

    A reusable calendar or availability system to support weekly planning, reduce no-shows, and improve time blocking across client or team sessions.

Recommendations

(5.0)

Hannah Cattouse

Client • Jul 29, 2025

Imani’s steady, solution-oriented approach helped reduce friction and brought a much-needed sense of order to our work. She added structure to our client communication and onboarding processes, making them smoother and more consistent. She proactively identified gaps, offered thoughtful solutions, and stepped in wherever support was needed. If you’re looking for someone who can streamline your client-facing operations with care and independence, Imani would be a valuable addition to your team.


Duration

1 week

Skills and tools

Customer Success Manager

Customer Support Representative

Virtual Assistant

Airtable

Airtable

Google Apps

Google Apps

Notion

Notion

Slack

Slack

Trello

Trello