I fix one broken WordPress purchase, booking or course-access journey and verify the customer can complete it.

A customer pays but cannot open their course. A booking never reaches confirmation. Checkout stops working on a phone. I trace the failure and repair the connected steps so the customer can finish what they came to do.

I repair one defined purchase, booking or course-access journey on an existing WordPress site. That can mean getting a WooCommerce order through checkout, restoring an Amelia booking flow, or fixing a Tutor LMS access or progression problem.

I trace the problem through the affected interface, plugin settings, account state, integration and cache behavior, then make the agreed repair. Verification follows the customer's actual route: payment or booking, the resulting record, confirmation, and access where relevant. A successful screen alone is not enough.

On a paid WordPress coaching-site engagement, I validated an Amelia/Stripe booking through payment, confirmation and refund, plus a separate WooCommerce/Tutor purchase through sign-in, course access and the first lesson. In later work, I corrected confirmed Tutor LMS problems involving reporting, PDF delivery and cache behavior, then re-tested the affected quiz and progression route.

You receive the implemented repair, evidence of the agreed checks, and a short handover explaining what changed. We define the affected journey and pass conditions before work starts, so both of us know what this package needs to deliver.

One repaired customer journey: the agreed checkout, booking or course-access problem, including the connected steps needed to verify that repair.

Protected implementation: a backup or restore point, staging work where available, and documented changes to the affected code or configuration.

End-to-end checks: the expected customer result plus relevant failure cases, such as an existing account, a repeated submission or stale cached access. The exact checks follow the defect.

Release and handover: agreed production deployment, a final check of the repaired path, test evidence, change notes and rollback instructions.

One revision and seven days of repair support: corrections within the agreed scope, with bugs introduced by my changes covered for seven calendar days after handover.

You share the affected URL, what the customer does, what happens instead, and the relevant plugins. We agree one repair, the evidence needed to confirm it works, and a safe way to test it before the project starts.

With the required access, I reproduce the problem and trace its cause. I implement the scoped correction against a backed-up environment, using staging where available.

I run the agreed customer journey and inspect its resulting order, booking or access state. You receive a demonstration or test evidence to review, followed by one consolidated revision if needed.

After approval, I deploy the repair, check the affected production path and hand over the change notes and rollback instructions. The seven-day support period starts at handover.

The site URL and a short description or recording of the failure, including an example account or order where appropriate.

The expected customer result and any repeatable steps you already have.

Temporary WordPress, hosting and relevant plugin/integration access through secure account invitations or credential sharing.

A staging site where available, or permission to create a backup and agree a safe production test window.

Test accounts, products or bookings, plus approval for any live test payment and refund. Live transaction charges are paid by the client.

Relevant plugin licences and access to any third-party service needed for the repair.