What's included

• Social media scheduling grid

  Design of a schedule of publications for social networks, along with the contents to be published.

• Response and interaction: Community Management

  Management of comments and interactions on posts generated on Facebook, Twitter, Instagram and TikTok.

• Crisis management

  Development of crisis management protocols when the brand or products may be inconvenienced or unavailable

• Copywriting

  Develop attractive texts that generate engagement, linking people with the brand or project, in an interactive way, along with a good understanding of audiences, both American and Latin American. Through this, communicate in a reliable and close way according to the needs of each client.

• Customer service

  Manage cases, contain the client and refer to the corresponding areas with the proper documentation and detail of the request. The development of protocols for the same purpose can also be included in this section.

• Analytics

  Development of monthly or weekly reports of organic performance and interactions related to the different social networks of the brand or project.