AI Automation & Chatbot Solutions for SMEs

Andrea Rossi

Starting at

$

28

/hr

About this service

Summary

I help SMEs simplify and scale their operations through AI-powered automation, chatbots, and no-code tools like Make.com and Voiceflow. With over a decade of operations experience, I bring both strategic insight and hands-on implementation to every project.

FAQs

  • What platforms do you use?

    I specialise in Make.com, Voiceflow, Airtable, Google Workspace, and OpenAI API.

  • Can you integrate with my existing CRM or tools?

    Yes, most systems can be connected through APIs or native integrations.

  • Do you offer ongoing support?

    Yes, I offer optional monthly retainers or one-time support packages post-delivery.

  • Do I need technical knowledge to use the final solution?

    Not at all. I build user-friendly, no-code systems that are easy to manage without technical expertise. Training is included with delivery.

  • How long does it take to complete a project?

    Most projects are completed within 7–14 days depending on complexity. Express delivery is available for urgent requests.

What's included

  • Custom AI Chatbot (Voiceflow or ChatGPT API)

    I’ll build a fully branded, no-code AI chatbot tailored to your business needs—automating FAQs, bookings, or customer support. Includes up to 2 rounds of revisions and deployment guide.

  • Automated Workflow System (Make.com)

    You’ll receive an end-to-end automation system that streamlines a key business process (e.g., lead capture, notifications, CRM updates). Includes mapping, testing, and documentation.

  • AI-Powered Business Process Audit

    A strategic report identifying automation opportunities in your operations. Includes 1-hour consultation, process breakdown, and recommendations with AI tool suggestions.

Skills and tools

AI Automation

Automation Engineer

AI Chatbot Developer

ChatGPT

ChatGPT

Claude

Claude

Make

Make

Voiceflow

Voiceflow

Industries

Artificial Intelligence
Computer Software