Reliable Customer Support | Email, Chat & Ticketing Pro

Cyrille Mae Cantalejo

Starting at

$

25

/hr

About this service

Summary

I provide fast, friendly, and tech-savvy customer support across phone, email, and live chat. With years of experience using Zendesk, Intercom, and Freshdesk, I help businesses deliver smooth and satisfying customer experiences. Clients love my empathy, professionalism, and reliability in high-volume environments.

What's included

  • Multichannel Customer Support (Phone, Email & Chat)

    Provide professional and empathetic customer support through phone calls, emails, and live chat. Includes timely responses, issue resolution, and clear communication using tools like Zendesk, Intercom, or Freshdesk. Up to 8 hours/day of support coverage.

  • Daily Ticket & Call Report Summary

    Track and summarize all resolved customer concerns across channels. You’ll receive a daily or weekly report with call logs, ticket volume, resolution notes, and customer feedback insights.

Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager

Freshdesk

Freshdesk

Gorgias

Gorgias

HubSpot

HubSpot

Intercom

Intercom

Zendesk

Zendesk

Industries

Customer Service
E-Commerce
Sales