Email and Customer Service Management

  • Customer Inquiry Management

    Respond to customer emails within minutes to ensure prompt assistance. Categorize and prioritize inquiries for efficient handling.

  • Issue Resolution

    Identify and troubleshoot customer issues, providing clear and effective solutions. Follow up with customers to confirm resolution and satisfaction.

  • Customer Relationship Building

    Foster positive relationships through empathetic and professional communication. Provide personalized support to enhance customer loyalty.


Starting at

$

10

/hr

Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager

Gmail

Gmail

Gorgias

Gorgias

Slack

Slack

Zendesk

Zendesk