Customer Support Specialist for E-Commerce
Starting at
$
20
/hrAbout this service
Summary
What's included
Customer Support Specialist
Set up customer support channels (live chat, email) Creation of FAQ documentation and support guides Management of 50+ support tickets per week Customer satisfaction survey results and improvements Weekly performance report on support team
Recommendations
(5.0)
Client • Dec 9, 2024
Recommended
I’ve had the pleasure of working with Wendy Mwende at Taraipi Automation, where she excels as our HR Manager. Wendy has been instrumental in managing our team, recruiting key personnel, and fostering a positive company culture. Her expertise in creating job requirements, handling recruitment for our sales and marketing teams, and managing various projects using our project management system makes her a highly valuable asset. I highly recommend Wendy for any future opportunities
Client • Dec 7, 2024
Recommended
Wendy Mwende exceeded my expectations. She is a seasoned professional with an excellent grasp of MS Excel, Google Sheets, and Google App Sheets. I enjoyed working with her thanks to her resilience, hard work, trustworthiness, and attention to detail. I would highly recommend working with her.
Client • Apr 20, 2024
Recommended
Wendy's adaptability and skillset were invaluable during our project. She quickly grasped the project requirements and provided creative solutions to challenges. Her expertise was a true asset, and I'd confidently recommend her to anyone looking for a talented freelancer who can hit the ground running.
