What's included

• System Maintenance

  Regular updates to Laravel, PHP, and any dependencies Security patching and vulnerability monitoring Bug fixes and troubleshooting issues as they arise Performance optimization (database queries, caching, etc.)

• Monitoring & Reporting

  Periodic checks to ensure site or application uptime Logging and error monitoring setup (optional: weekly/monthly summary report) Optional alerts for critical issues

• Feature & Content Support

  Small enhancements or tweaks to existing features Minor front-end adjustments or UI improvements Assistance with adding new pages or fields (within agreed scope)

• API & Integration Support

  Monitoring and maintaining API connections and integrations Updates when third-party APIs change Ensuring workflows continue to operate smoothly

• Documentation & Knowledge Transfer

  Record of changes, fixes, and updates Optional guidance for in-house staff or future developers

• Retainer Management

  Dedicated monthly hours or guaranteed response times Flexibility for prioritising urgent fixes or minor enhancements

• Optional Deliverables for Retainers

  Scheduled monthly check-ins / progress reports Quarterly system audits to ensure security, performance, and compliance Recommendations for future improvements or optimizations