Let's increase MORAL & SALES!
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About this service
Summary
I will facilitate call calibrations, when applicable, for quality control for struggling agents, analyze data, and provide a needs assessment for managment and employees.
What's included
Provide a needs assessment
I will work with the stakeholders to understand their KPI's and company standards.
Coaching Session
I will 'interview' every employee to gain an understanding of their specific needs, identify the solution(s), train new concepts, and follow-up to complete coaching.
Skills and tools
Business Analyst
Business Consultant
Business Strategist
Google Analytics
Microsoft Excel
Microsoft Power BI
Microsoft PowerPoint
Tableau
Industries
Real Estate
Work with me