Product Discovery

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About this service

Summary

The Product discovery is the process of researching to understand your users' problems and needs, then validating your solutions before beginning development. By working closely with real users in this stage, your final product is more likely to solve user challenges.

What's included

  • Benchmarking and Competitor Analysis

    Exploration of the main competitors in the market to gather references and understand more about the segment.

  • Service Mapping

    Creation of a As-is and To-be journey of the process to define improvement points.

  • User research

    In-depth interviews and/or online surveys with real users from the segment to gather improvement opportunities.

  • Backlog and MVP definition

    Definition of next steps for evolution.


Skills and tools

User Researcher

Customer Success Manager

Product Designer

Figma

Figma

Google Drive

Google Drive

G Suite

G Suite

Miro

Miro