Community management
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About this service
Summary
I offer comprehensive community management services that engage your audience, foster meaningful connections, and strengthen brand loyalty. Through strategic interaction, content moderation, and real-time feedback, I help build vibrant, positive communities that drive engagement and enhance your brand’s reputation online.
What's included
Community Engagement Strategy
A detailed plan to foster meaningful connections and interactions with your audience.
Content Moderation
Ensuring all user-generated content aligns with brand guidelines and maintaining a respectful, inclusive environment.
Engagement Metrics Report
Regular updates on engagement rates, community growth, sentiment analysis, and recommendations for improvement.
Skills and tools
Customer Support Representative
Community Manager
Community Support Specialist
Discord
HubSpot
Intercom
Slack
Zendesk