Product Management Leadership

Vincenzo Russotto

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About this service

Summary

With a background as an Organizational Psychologist and MBA, coupled with experience as a lecturer in Design Thinking at leading Business Schools in Madrid Spain, I bring a well-rounded, strategic approach to product feedback. Leveraging deep expertise in interviews and both qualitative and quantitative research, I provide an informed, thorough diagnosis of your product’s current state.

My extensive experience as a former Startup owner and Product Manager, along with launching and scaling innovative projects, gives me a unique, practical insight into what drives business success. My work aligns closely with Lean Startup methodology, ensuring that all recommendations are rooted in evidence, practical value, and rapid adaptability. This allows me to identify not only what’s working and what needs improvement in your product or service but also how to enhance your product team’s workflows and operational routines.

Through this comprehensive and experience-driven approach, I help you (with a Coach/Mentor/Advisor approach) develop clarity on what to preserve, improve, and innovate, making this service ideal for teams looking for precise, well-grounded feedback to drive impactful product development and exceptional customer experiences.

Service Flexibility: I understand that each client’s needs are unique, so I offer flexibility to tailor the service in terms of length, complexity, duration, and budget. Whether it’s adjusting deliverables, exploring various payment structures, or customizing the scope, I work with you to ensure that the service fits seamlessly with your goals and resources.

What's included

Detailed Product & Service Feedback Report
An in-depth, "to-the-point" analysis covering your product or service’s: 1. Customer Journey — Evaluates the end-to-end user experience to identify friction points and moments of delight. 2. UX/UI — Analysis of design effectiveness, including usability, accessibility, and visual appeal. 3. Core Features & Functionalities — Insight into your product’s primary elements, identifying what resonates with users and areas for enhancement.
Qualitative Customer Insights
Direct insights from your customer base through qualitative interviews and data analysis: 1. Conducted personally by me, ensuring a thorough understanding of user needs and pain points. 2. A synthesized feedback summary, distilling qualitative findings into a concise, actionable format. Deliverable: A user insights report highlighting key themes, supported by real customer quotes, data points, and feedback.
Strategic Action Plan
A guided list of recommended actions for each area of your product or team’s development process: 1. To Keep, Improve, Start — Clarity on what should remain as is, where improvements are needed, and new areas for development. Categories covered include: 1. Product Team Workflow — Suggestions to enhance or streamline team routines, improve collaboration, and maximize productivity. 2. Technological Enhancements — Recommendations for technical adjustments or upgrades to improve functionality or performance. 3. Operational Adjustments — Practical changes to optimize the service/product’s operations. 4. Financial Considerations — Suggestions to improve cost-efficiency and boost product/service profitability. Deliverable: A clear action plan document, organized by category, with actionable steps for each area.
Feedback Presentation & Workshop
A session designed to align your team on next steps and gather any further input. 1. Presentation of findings, featuring visuals, data points, and a summary of key insights. 2. Interactive Workshop with your team to finalize the action list and ensure alignment on priorities. Deliverable: A feedback presentation file and action items list created collaboratively with your team during the workshop.

Skills and tools

Product Manager

Program Manager