I built Nexora, a full-stack AI customer support platform designed to help businesses manage customer conversations, tickets, and knowledge in one place.

The platform includes:

RAG knowledge base that retrieves information from company documents before generating answers

The main focus of the project was combining a polished SaaS experience with practical AI functionality. Instead of relying only on a general-purpose AI model, Nexora can use a company's own knowledge and documents to provide more relevant answers.

I built the project end-to-end, including the frontend, backend, database, AI/RAG functionality, and overall product experience