Your Shopify customers aren't getting email because Klaviyo isn't connected, or it's connected and doing nothing. I connect Klaviyo to your store, turn on onsite tracking (viewed product, added to cart, active on site), build a signup form, and write and build a 3-email welcome series in your brand's voice. Everything is left switched off for your review, then turned on when you say go. Fixed price, written scope, no call needed.