What's included

• Product Listings & Updates

  Ensure accurate product descriptions and pricing are reflected on your social media platforms. Create SEO-optimized content for social media posts promoting your products.

• Customer Support

  Monitor and respond to customer inquiries, comments, and reviews on social media platforms, ensuring timely and professional engagement. Handle returns and feedback via social media channels like Facebook, Instagram, and Twitter.

• Sales Reports

  Track the performance of social media campaigns and promotions, offering detailed insights on sales growth and engagement metrics from social media platforms.

• Social Media Support

  Schedule posts and updates related to new product listings or special promotions. Manage social media campaigns and monitor audience engagement, responding to comments or messages promptly.

• Social Media Moderation

  Moderate comments, reviews, and user-generated content on social media platforms to ensure they align with brand guidelines.

• Product Research

  Use social media platforms to research competitors and trends, identifying new opportunities for product offerings based on social media insights.

• E-commerce Platform Assistance

  Integrate social media channels with e-commerce platforms like Shopify or Etsy, allowing direct purchases from social media posts or stories.