AI FAQ / Customer-Support Bot Built From Your DocsLogan Bishop
I set up an AI support bot that answers customer questions using your existing FAQ and documentation, with a clear handoff when it can't answer.
Scope & deliverables:
• 1 AI support bot on 1 channel (website chat widget or 1 messaging platform supported by the chosen tool)
• Knowledge base built from up to 30 pages of your docs/FAQ
• Custom system prompt with tone, scope limits, and "I don't know" behavior
• Human handoff path (e.g., email capture or support link)
• Testing against 20 sample questions, with results shared
• Short setup guide on how to update the content later
Out of scope: Writing your FAQ or docs content, CRM/ticketing integrations, multiple channels or languages, custom front-end design, ongoing hosting fees or subscriptions, monthly maintenance.
What you provide: Your FAQ/docs (files or URLs), brand tone notes, access to your website or chosen platform, an account on the bot platform (I can recommend one), and contact details for handoff.
Timeline: 1 week
Revisions: 2 rounds
Starting at$350
Duration1 week
Tags
RAG
AI agent
AI chatbot
customer support
FAQ bot
knowledge base
support automation
website chatbot
Service provided by
Logan Bishop proAnna, USA
AI FAQ / Customer-Support Bot Built From Your DocsLogan Bishop
Starting at$350
Duration1 week
Tags
RAG
AI agent
AI chatbot
customer support
FAQ bot
knowledge base
support automation
website chatbot
I set up an AI support bot that answers customer questions using your existing FAQ and documentation, with a clear handoff when it can't answer.
Scope & deliverables:
• 1 AI support bot on 1 channel (website chat widget or 1 messaging platform supported by the chosen tool)
• Knowledge base built from up to 30 pages of your docs/FAQ
• Custom system prompt with tone, scope limits, and "I don't know" behavior
• Human handoff path (e.g., email capture or support link)
• Testing against 20 sample questions, with results shared
• Short setup guide on how to update the content later
Out of scope: Writing your FAQ or docs content, CRM/ticketing integrations, multiple channels or languages, custom front-end design, ongoing hosting fees or subscriptions, monthly maintenance.
What you provide: Your FAQ/docs (files or URLs), brand tone notes, access to your website or chosen platform, an account on the bot platform (I can recommend one), and contact details for handoff.
Timeline: 1 week
Revisions: 2 rounds
$350